Releasing Devices in Apple Business Manager

Say goodbye to unwanted devices cluttering your Apple Business Manager! Releasing devices is a crucial part of managing your fleet, allowing you to remove devices sold, lost, or simply beyond repair. This blog dives into the steps for releasing devices and sheds light on which roles have the authority to do so.

Why Release Devices?

Releasing devices offers several benefits:

• Clean Up Your Inventory: Keep track of active devices and avoid confusion.
• Compliance Check: Ensure you're not managing devices you no longer own, adhering to Apple Business Manager Agreement terms.
• Security Clearance: Prevent unauthorized access to your network and data by wiping released devices.

Who Can Release the Devices?

Only two user roles in Apple Business Manager can initiate device release:

• Administrator: The all-powerful role, with full control over devices, users, and settings.
• Device Enrollment Manager: Responsible for device enrollment and management, also authorized to release them.

Release Steps Simplified:

Sign In: Access Apple Business Manager with your valid Administrator or Device Enrollment Manager credentials.

Device Selection: Choose "Devices" from the sidebar. You can search for specific devices or view the entire list.

Target the Unwanted: Select the device(s) you want to release by clicking the checkbox next to their names.

Release Actions: Click the "Release" button at the top right corner.

Confirmation: A confirmation window will appear. Double-check the selected devices and click "Release".

Note: Releasing a device removes it from Apple Business Manager and you will need to wipe the device.

Bonus Tip: You can configure Apple Business Manager to allow only specific users within the Device Enrollment Manager role to release devices. This adds an extra layer of control and accountability.

By following these steps and understanding the authorised roles, you can say goodbye to unwanted devices and maintain a clean, efficient Apple Business Manager environment. So, go forth and release those digital ghosts with confidence!

Remember: This information is accurate as of January 18, 2024. Apple may update its processes or release new features,so always refer to the official Apple Business Manager documentation for the latest guidance.

Feel free to leave comments below if you have any questions or additional insights on device release in Apple Business Manager!

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Configuring Account-Driven Enrollment and Enrolling a Personal Device in Jamf Pro

 In today's mobile-driven world, organisations need efficient and secure ways to manage employee devices. Apple's Account-Driven Enrollment (ADE) offers a streamlined solution, allowing users to enroll their personal devices in mobile device management (MDM) using their existing Managed Apple IDs. This article explores the benefits of ADE and guides you through the steps of configuring it with Azure Active Directory (AD) and Jamf Pro.

Benefits of Account-Driven Enrollment:

• Simplified User Experience: Users can enroll their devices using familiar credentials, eliminating the need for dedicated enrollment profiles.
• Reduced IT Overhead: Organisations no longer need to create and manage individual enrollment profiles for each user.
• Enhanced Security: Federated authentication provides an additional layer of security, leveraging existing user credentials.
• Improved BYOD Support: ADE facilitates BYOD programs by allowing users to enroll their personal devices for work purposes.

Prerequisites:

• Apple Business Manager
• Microsoft Azure AD subscription
• Jamf Pro MDM solution
• Access to the organization’s web host

Creating Redemption code Via Apple Business Manager

1. Log in to your Apple Business Manager.
2. > Custom Apps.
3. Select the app for which you want to the redemption codes.
4. Select Redemption Codes from the License Type drop-down menu
5. Provide the Quantity and click Get (Note: You will receive an email confirming the purchase at the admin email address).
6. Download the redemption codes, save and share with your Team.